Sandos Caracol Eco Resort All Inclusive (Adults Only) - Playa del Carmen
20.661558, -87.038351- Playa del Carmen, Mexico
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- +1-855-260-7038
According to guest reviews, the hotel has been rated as
Use BadgeFeaturing a year-round outdoor pool, fantastic 5-star Sandos Caracol Eco Resort All Inclusive Playa del Carmen comprises a baggage storage and a barber shop for guests' overall comfort. Offering a beachfront location next to the Caribbean Sea, this Playa del Carmen hotel offers to taste international cuisine on site.
Location
Set within 3 miles to Quinta Avenida, this hotel is also 3 miles away from 3D Museum of Wonders. This fantastic property provides guests with access to the white beach. The Scenic Point Esmeralda White-Sand Beach is within 2.5 miles away.
Rooms
You can stay in one of the 276 non-smoking rooms featuring complimentary WiFi along with an iron. Bathrooms feature a bidet and a separate toilet, along with comforts such as hair dryers and slippers. Some of these beautiful rooms offer views over the sea.
Eat & Drink
Sandos Caracol Eco Resort All Inclusive offers a buffet breakfast in the restaurant. This accommodation offers 16 dining establishments with a wide range of cuisines, including Asian, Mexican and international. The disco bar features billiards, a dance floor and live music offered for entertainment. Koh Thai offers a rich choice of Asian and Thai dishes daily.
Leisure & Business
This resort offers thermal baths and sauna facilities to its guests. A fitness center offers aquafit and yoga classes.
Internet
Wireless internet is available in public areas for free.
Guest Parking
Private parking is possible on site for free.
The staff at the hotel speaks English, Spanish, Italian, Dutch.
Year renovated: 2011. Number of rooms: 276.
Former name: Sandos Select Club
Rooms and availability

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Bed options:
1 King-size bed -
Room size:
670 sq. feet
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Max:
1 person
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Balcony
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Air conditioning

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Bed options:
1 King-size bed -
Room size:
670 sq. feet
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Max:
2 persons
-
Balcony
-
Air conditioning

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Bed options:
1 King-size bed -
Room size:
445 sq. feet
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Max:
1 person
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Balcony
-
Air conditioning
- City landmarks
- Nearby
- Restaurants
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Robin
All in all, I spend my time pleasantly. On-site restaurant El Templo was a bonus, had dinner there.
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Richard
Great choice for vacation. The food choices were PERFECT.
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Isabelle
Amazing restaurants onsite. The check-in was fast. They had everything we wanted for our holiday, we loved people and rooms.
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missing
Super nice and friendly staff, bars are always open and serve good drinks, clean rooms and very comfortable beds.
The lock
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Resort offers everything, very varied program, restaurants, pools and shops! Friendly staff!
Rooms / facilities are rather outdated.
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The complex with the cenotes, wild animals and extensive area is awesome.
Mold in the bathroom. Unpleasent smell.
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Great jungle atmosphere, beautiful palm beach. The restaurants and bars have very courteous staff. Leisure activities are varied. The whole place is very clean. Great food.
The broken mirror in our hotel room. As well as the check in by a not very empathic employee.
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Great entertainment program, very helpful and friendly staff, lots of animals.
Breakfast restaurant has no outdoor seats.
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The location is very beautiful.
The staff spoke only Spanish and not a word of English. Although eight restaurants were available, all of them offered the same things.
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The hotel has something for everyone. If you like nature and animals it is a good one for you. There's plenty of food to choose from. The rooms are big. There is a lot of entertainment: A big thank you to "Felix Madrid of the entertainment department", who is always positive and can motivate people to do yoga, beach volleyball, Zumba and other entertainment.
The rooms are not clean enough.
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missing
Very attentive staff and good facilities. The grounds are very verdant with lots of wildlife to see, such as iguanas, geckos and crabs
There are some sorts of people you can never get away from and some of the guests fell into this category
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the grounds were very green and scenic with lots of shade - it felt like botanical garden. loved the kids water park and the kids club. shows were good. food was very decent;Good dinner restaurants. the buffet at first i thought it was excellent; I LOVED the live band playing there for every meal. beach was clean and there was enough shade for everyone.
the only thing i though could be improved is the room - our hotel room felt like it was old, balcony straw roof was broken and leaking during rain, screen door of the balcony kept on falling out, the room had a little bit of a dunggy smell. everything else was good, so it was not a big deal, we got used to it. we stayed in unit 36 rook 3613 and at night when we went to bed around 11pm the music from the club was extremely loud, but we got used to it too. the most annoying thing for me was the loud horn blowing every 20min right under our window ( i could never take a nap because of it) it was for the boat ride the guy was blowing into a large sea shell - completely unnecessary - especially with so many little children who nap during the day. luckily my daughter still napped. Buffet - after 4th day of lunching lunch there i was getting bored of the same selections.
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Variety of facilities, nature, food quality, staff friendliness
Stones in the ocean
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Wonderfull hotel all inclusive. Nice cocktail, nice animals
no wi-fi, you need taxi for playa del carmen (but probably is better tha is not so close!)
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The staff were very helpful and i loved how the hotel embraced the environment and built around it.
The bed sheets smelled a little funky....
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